Shipping policy
SHIPPING POLICY
At Bellemont & Co., we work to process and deliver your order as efficiently as possible. Please review the information below before placing your order.
Order Processing
Orders require processing before shipment. Processing times may vary depending on product availability, order volume, fulfillment location, and other factors.
Once your order has shipped, you will receive shipping or tracking information when available.
Estimated Delivery Times
Delivery times vary depending on the product, destination, fulfillment location, shipping method, carrier, customs processing, and other factors.
For Standard Shipping, orders generally arrive within approximately 7–15 business days after shipment. This is an estimate and not a guaranteed delivery date.
Some products or destinations may require additional delivery time. Any delivery estimate displayed at checkout or provided with your order should be considered an estimate unless expressly stated otherwise.
Shipping Costs
Standard Shipping may be offered free of charge when indicated at checkout.
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase. Available shipping methods and costs may vary depending on the product and delivery destination.
Multiple Packages
If your order contains multiple products, they may be fulfilled from different locations. As a result, your order may arrive in separate packages at different times.
You will not be charged additional shipping fees solely because we choose to fulfill an order in multiple packages.
Tracking Information
When tracking is available, tracking information will be provided after your order has shipped.
Please allow some time for the carrier’s tracking system to update after receiving your tracking number.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, contact us at Belmontco0@gmail.com as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing, fulfillment, or shipment.
Additional costs resulting from an incorrect or incomplete address provided by the customer may be the customer’s responsibility where permitted by applicable law.
Delayed Shipments
Delivery estimates are not guarantees. Delays may occur because of carrier disruptions, customs processing, severe weather, holidays, high shipping volumes, destination restrictions, or other circumstances outside our reasonable control.
If your package is significantly delayed, please contact us and we will help investigate the shipment.
Lost or Missing Packages
If you believe your package has been lost or tracking shows an unusual delivery issue, contact us at Belmontco0@gmail.com.
We will review the order and investigate with the applicable carrier or fulfillment partner. Eligible cases may result in a replacement, reshipment, or refund in accordance with our Return and Refund Policy.
Customs, Duties, and Import Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Where such charges are not collected at checkout, they may be the responsibility of the recipient, subject to applicable law. Bellemont & Co. does not control charges imposed by customs authorities.
Contact Us
If you have questions regarding shipping or an existing order, contact:
Bellemont & Co.
Belmontco0@gmail.com
Please include your order number when contacting us about an existing order.